EN/
Romana
Transport information
1. International orders are sent by express courier, anywhere in the world. Delivery takes between 3 and 7 business days.
2. The order can be placed on the site: When filling in the data, select Country, City, then in the Street, number field, add the full address in your country (including the postal code). Select International delivery, then complete the order.
3. Payment is made by card on the site or to the company's bank account. There is no cash on delivery method for international deliveries. If you select payment by bank transfer, you will receive the bank account details by email. To ensure that the products are reserved for you, please send us proof of payment within 24 hours of placing the order, otherwise the order will be automatically canceled after 24 hours.
4. The shipping price will be automatically displayed upon completion of the order.
5. Receive a parcel tracking code (by email or SMS) to see where your parcel is at any time.
6. The order can be placed both online and by phone at the phone number: 0785 800 000, Monday-Friday 09:00 – 17:00
7. In the event of a size exchange or return, the customer bears all shipping fees and bank commissions for returning the money, if applicable. The amounts displayed include VAT. The delivery fee is added to the order value, so that the price paid by card or by bank transfer to take possession of the package represents the cost of the order plus the delivery fee.
8. The return is made only by courier-paid and called by you. Our return address is Bucharest, Sector 2, Str. Episcopul Radu 24 ap 1 – Phone: 0785 800 000. Attention! Do not use postal services (post). The package must arrive at the address.
8. ATTENTION! Deliveries to NON-EU countries (Great Britain, England, Switzerland, Moldova, Israel, USA, etc…) may require payment of customs duties at the destination.
2. The order can be placed on the site: When filling in the data, select Country, City, then in the Street, number field, add the full address in your country (including the postal code). Select International delivery, then complete the order.
3. Payment is made by card on the site or to the company's bank account. There is no cash on delivery method for international deliveries. If you select payment by bank transfer, you will receive the bank account details by email. To ensure that the products are reserved for you, please send us proof of payment within 24 hours of placing the order, otherwise the order will be automatically canceled after 24 hours.
4. The shipping price will be automatically displayed upon completion of the order.
5. Receive a parcel tracking code (by email or SMS) to see where your parcel is at any time.
6. The order can be placed both online and by phone at the phone number: 0785 800 000, Monday-Friday 09:00 – 17:00
7. In the event of a size exchange or return, the customer bears all shipping fees and bank commissions for returning the money, if applicable. The amounts displayed include VAT. The delivery fee is added to the order value, so that the price paid by card or by bank transfer to take possession of the package represents the cost of the order plus the delivery fee.
8. The return is made only by courier-paid and called by you. Our return address is Bucharest, Sector 2, Str. Episcopul Radu 24 ap 1 – Phone: 0785 800 000. Attention! Do not use postal services (post). The package must arrive at the address.
8. ATTENTION! Deliveries to NON-EU countries (Great Britain, England, Switzerland, Moldova, Israel, USA, etc…) may require payment of customs duties at the destination.